Zandan Mobile Customer Experience & Content Management Solutions

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Currently, 20% of mobile multimedia commercial transactions never complete

Zandan provides active end-to-end customer multimedia-access simulation solutions for use along the entire mobile service life cycle: from interactive testing, service/device acceptance, live monitoring, alerting and troubleshooting, to QoS & SLA management and customer intelligence.

TeleResources is a regional distributor of Zandan's products to Australia, New Zealand and the Philippines. As well as offering these solutions direct to clients, TeleResources can also offer bureau services based around the Zandan technology allowing network operators, content providers and vendors to have detailed reporting on the implementation of multi-media services.

Zandan’s solutions support all radio network technologies (GSM, GPRS, CDMA, EDGE, WCDMA, EV-DO, HSDPA, etc.) and test all mobile multimedia services (browsing, SMS/MMS, music/ringtone download, games/Java download, video streaming/download, mobile TV, etc.) over 1200 devices.

MVPyramid

With unique technology and products, Zandan can help carriers and content providers make the right business and technical decisions to:

  • Avoid direct loss of revenues due to services unavailability
  • Accelerate the transition from voice to data revenues by enhancing customer perception, satisfaction and loyalty
  • Accelerate time to market of new services & devices
  • Dramatically reduce the cost of testing, monitoring and benchmarking
  • Manage efficiently SLAs (Service Level Agreements) with internal departments, customers and providers
Zandan - Mobile Customer Experience Management:

User Behaviour Reproduction
Active testing reproduces realistic user scenarios and reflects usage patterns.

Radio Network Connection
Using actual wireless modules, antennas and SIM cards.

Device Simulation
Every byte sent and received by our solutions is identical to what an actual phone would have sent and received.

Content Analysis
Received content is parsed and analysed in order to detect interoperability and usability issues.


See links below for more information:

bullet Mobile QoE Service
bullet Technology
bullet Products - Test Builder
bullet Why Focus on Mobile QoE?
bullet Why Zandan?
bullet Testing Lifecycle Coverage

 

 

 
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