End-to-End M2M, Third Edition

January 2010

Author: Stephen Dye and Sanjay Chatterjee
Single-user License: $695.00 USD, Company-wide License: $1,995.00 USD, Team License (Up to 5 Users): $965.00 USD

Keywords: M2M, Machine to Machine, Machine to Machine Communications, M2M Communications, Embedded Systems, RFID, Automatic Discovery, SCADA, Supervisory Control and Data Acquisition, Telemetry, Telematics, M2M Case Studies

Overview

Machine-to-machine (M2M) communications is an emerging technology and industry sub-segment poised to change the way that business is conducted, impacting everything from traditional telephony and IT operations to ERP, SCM, public safety, homeland security, and more. Written by Stephen Dye, an industry expert who has actually designed, implemented and operated M2M applications, End-to-End M2M provides invaluable information for anyone seeking to better understand the technology, applications, business and regulatory issues. End-to-End M2M distinguishes itself from other publications on this topic by providing the reader with an understanding of what is M2M, what are the technologies involved in M2M, reasons to use M2M, what are the key M2M applications, the challenges in deploying M2M, and more.

The Third Edition of End-to-End M2M builds upon version two (published in November 2008) and has been expanded to cover the following address topics:

New in the Third Edition

Embedded Systems

  • Real-Time Embedded Systems
  • Networked Embedded Systems
  • Power Aware Computing
  • Security in Embedded Systems
  • System-on-Chip Design
  • Testing of Embedded Core-Based Integrated Circuits
  • Embedded Applications
  • Automotive Networks
  • Industrial Automation

M2M Sensor Specifications

RFID and Automatic Identification Systems

Embedded Systems, Applications and Business Cases

Six (6) New M2M Case Studies

Target Audience:

  • Those involved in the M2M industry will find the business modeling, case studies, and expert analysis to be an extremely valuable as tool in considering business expansion, M2M applications, and new projects
  • Those new to the M2M industry will find this entire publication an invaluable resource and significant opportunity for cost savings versus the effort and pain of simply learning by trial and error
  • This is a must-have resource for anyone engaged in business or technology planning and engineering involving M2M
  • Investors, analysts, and consultants in the M2M industry will find that this report provides all they need to know about M2M
  • Industry segments that will benefit most from this report are suppliers and service providers of wireless (including cellular and unlicensed spectrum), telemetry and telematics, enterprise users and beneficiaries of improved business process communications in areas such as SCM and ERP, and government, public safety, and homeland security personnel

Table of Contents:

M2M 101: Definition and History. 13

M2M Building Blocks. 14

M2M Evolution. 15

The major components of M2M... 16

Wireless M2M Devices. 17

Wireless Transport of M2M Data to and from the Monitoring Facility. 17

The Back-end Operations and Support Infrastructure. 18

M2M Solution Building Blocks: a More In-Depth View.. 19

The Machine The Customer Intends To Monitor And Control 19

The In-Field Hardware Device Created By The Hardware Vendor 19

Wireless Network. 19

The Back-End Server 20

The Internet 20

The Customer Facility For Monitoring And Controlling The Machines. 20

Part Two: M2M Technology. 21

The Field-Deployed Hardware And Firmware Technology. 21

Analog to Digital Converter, Digital to Analog Converter (ADC / DAC) 22

Memory. 23

Input / Output (I/O) 23

Power Module. 23

Processor and Clock. 23

Wireless Service Technology and Protocols. 25

GSM- (Global System Mobile) 25

CDMA (Code Division Multiple Access) 26

iDEN (Integrated Digital Enhanced Network) 26

Analog or AMPS (Advanced Mobile Phone Service) 26

The Technologies. 28

GPRS (General Purpose Radio Service) 29

1xRTT or CDMA2000. 29

iDEN Packet 29

High-Level Features Of 3G Wireless. 29

Immediacy. 29

Packet Switched- Internet Protocol (IP) Compatibility. 30

Spectrum Efficiency. 30

CPDP (Cellular Packet Data Protocol) 30

Control Channel - SMS, Analog Control Channel. 30

SMS-The Short Message Service. 30

The Advantages of SMS. 31

Analog Control Channel 33

Circuit-Switched Data (CSD) 33

Wireless Technology Recommendation for M2M... 34

GSM-SMS and GPRS. 34

CDMA0inRTT. 34

Embedded Systems. 35

Real-Time Embedded Systems. 38

Networked Embedded Systems. 39

Power Aware Computing. 41

Security in Embedded Systems. 42

System-on-Chip Design. 42

Testing of Embedded Core-Based Integrated Circuits. 44

Embedded Applications. 45

Automotive Networks. 45

Industrial Automation. 46

Intelligent Sensors. 46

Technology Strategy. 48

Hardware Budget 48

Scope of Deployment-Domestic or International 48

Ease of Creating The Application. 48

Wireless Service Options. 48

Wireless Access Costs. 49

Further Technology Considerations. 49

IP Addresses: Static, Dynamic and Persistent 49

Back-end Server Technology. 50

Gateway to Wireless Carrier or Service Provider. 51

3G-GPRS, 1xRTT iDEN Packet 51

Delivery of SMS to the Internet 51

Server That Processes Inbound And Outbound M2M Messages. 53

Adds A Layer Of Security. 53

Provides Billing Services. 53

Enables Customer Care. 53

Logs and Manages Traffic. 54

Interprets inbound and outbound M2M messages. 54

PART - Two -B- RFID.. 55

Automatic Identification Systems. 56

Barcode systems. 56

Optical character recognition. 56

Biometric procedures. 57

Fingerprinting procedures (dactyloscopy) 57

Smart cards. 58

Memory cards. 58

Microprocessor cards. 58

RFID systems. 59

Components of an RFID System.. 61

Types of RFID Systems. 61

Types of Tags. 61

Passive Tags. 62

Semi Passive RFID Tags. 62

Active RFID Tags. 62

Active Tags with Sensors/GPS. 62

Difference between Active and Passive RFID.. 63

Application Field. 63

Comparison between RFID and the different available tracking techniques. 65

Part 3: M2M Business Dynamics. 66

Why M2M is taking place-what happened. 66

Differences Between Telemetry/SCADA And M2M Systems. 66

M2M Opportunities: Services Companies Can Offer. 67

Hardware Services. 68

Wireless Devices. 68

Custom Interfaces. 69

Standards Approval 69

Manufacturing. 69

Support 69

Wireless Services. 70

Software and Back-End Services. 72

Revenue Models. 73

Recurring Revenue Flow.. 77

Business and Technology Strategies. 79

Choosing a Wireless Service Provider. 79

SIM Cards. 79

Activations. 79

Cost per SMS / Data Block. 80

SMS / Data Retry Scheme. 80

SMS Delivery Receipt 80

Store and Forward. 81

Roaming. 81

SLAs. 81

SMS with GPRS and 3G.. 81

Billing Services. 81

Assessing A Wireless Services Provider's Capability. 82

Wireless Service Level Agreement: Key Criteria. 84

Return on Investment (ROI) 87

Reducing Costs By Replacing Existing Processes And Procedures. 87

Increasing Efficiency Of An Operation. 87

Using M2M To Remain Competitive. 87

Billing Business and System Considerations. 88

Wireless Carrier 88

Wireless Aggregator and VAR.. 89

Wireless Services Reseller 89

Itemized Billing. 89

Recommended Billing Service Features. 90

Accept Raw Input Data From Wireless Carrier For Any Data Technology. 91

Create Single/ Multiple Invoices Based On User-Defined Rates. 91

Add And Modify New And Existing Rate Plans. 91

Add And Modify New And Existing Revenue Sharing Schemes. 91

Create User-Defined Statistical Information Requests. 92

Calculate Overages And Carry Over Amounts Of Data. 92

Invoice For Local Taxes, FCC And Other Federal / State Fees. 92

Indicate Roaming Instances And Invoice As Appropriate. 93

Part Four: M2M Politics, Privacy and Regulatory. 94

M2M Regulatory issues. 94

Approvals. 94

GSM Conformance Testing. 95

PCS Type Certification Review Board (PTCRB) 95

M2M And Telematics: Political And Privacy Issues. 96

M2M: Asset Tracking Using RFID Tags In Retail Stores. 96

Telematics: Vehicle Tracking And Navigational Assistance. 97

Part 5: M2M Applications and Case Studies. 99

M2M Applications. 99

Utility Company Applications. 99

AMR Business Dynamics. 100

AMR Benefits. 100

General Measurement And Detection Applications. 101

Heating Venting, Air Conditioning (HVAC) 101

Alarm, Presence and Intrusion Detection. 102

Environment 102

Vending and Copier Machine Monitoring. 102

Vending Machine Business Dynamics. 102

Office Copiers. 103

Radio Masts and Towers. 104

Railroad Level Crossing. 104

Parking and Traffic Control 104

Asset and Inventory Tracking / Management 105

Vehicle and Fleet Management 105

Homeland Security. 106

Medical and Healthcare. 107

Part 5a: M2M The Next Level. 108

Importance of M2M... 108

M2M Employer Value Chain Analysis. 109

M2M Needs From Employers Perspective. 109

Part 5b: M2M Technological Advances. 115

M2M Sensors. 115

M2M Sensors: challenges. 116

M2M Sensor Requirement 118

M2M Sensor Networks. 119

M2M Sensor Specifications. 120

Latest Developments in Home Networking. 121

Home Security using Sensor Networks. 122

Home Entertainment Systems. 123

Concepts. 124

Existing Standards. 124

Limitations. 125

Evaluations. 125

Comparison. 128

Part 5c: M2M Communication Protocols. 129

M2M Standards for RFID.. 132

M2M Case Studies. 138

Hypothetical Case Study. 138

Integrating an M2M solution to a Field Service Repair Company. 138

Enterprise Profile (FBS, Inc.) 138

Areas Of Inefficiency For FBS. 139

Recommended Wireless IM (M2M) Solution Components. 139

Post M2M Integration Work Flow.. 139

Wireless Instant Messaging Solution Costs. 142

Gross Profit Analysis. 143

Return on Investment Analysis. 143

Case Study on Jasper Wireless: M2M Services and Application. 146

About the company. 146

Global SIM... 146

Service Management Tool: Jasper Control Center 147

Professional Design and Certification. 147

Customers. 148

Latest Developments. 148

Case Study: Amersam Car Park Management 150

Application Requirements. 150

Amersam: The Car Park Management Company. 150

Individual Monitoring of Every Parking Space. 151

Monitoring and Control of Other Facility Systems. 152

Author's Note. 153

Case Study: BioLab. 154

The Challenge. 154

The Solution. 154

The Results. 155

Author's Note. 156

Case Study: Brookstone Equipment Co. 156

The Challenge. 156

The Solution. 157

Author's Note. 159

Case Study: ADT - Monitoring Parolees. 160

The Challenge. 160

The Solution. 160

Some Key Benefits Of This Solution. 161

Author's Note. 161

Case Study: Mobile Cardiac Telemetry. 162

CardioNet 162

The Challenge. 162

The Solution. 163

Author's Note. 163

Case Study Kansas City Power & Light 164

The Challenge. 164

The Solution. 164

FleetBoss Telematics Case Studies. 167

B&A Distributing, Inc., Beverage Distribution. 167

The Challenge. 167

The Solution. 167

Benefits. 167

Maverick Materials-Building Materials Supply. 167

Challenge. 167

The Solution. 167

Benefits. 167

Bayer AG-Inventory Management - ATplan Case Study. 168

The Challenge. 168

The Solution. 169

Benefits. 170

American Red Cross Case Study - Numerex. 171

The Challenge. 171

The Solution. 171

Benefits. 172

Ballarat Health Services - Opto 22 - Australia - Case Study. 173

The Challenge. 173

The Solution. 174

Benefits. 175

AIRS - Advanced Incident Response System - Cisco Case Study. 176

The Challenge. 176

The Solution. 176

Benefits. 177

Tridum - ABB Zurich - Case Study. 178

The Challenge. 178

The Solution. 178

Benefits. 179

Cole Plumbing. 180

Challenge. 180

The Solution. 180

Benefits. 180

Springer Equipment Forklift Sales, Parts, Service, Rentals, Leasing. 180

Challenge. 180

The Solution. 180

Benefits. 180

Provider Profiles. 180

AIRDESK.. 180

Airalliance™ Partner Network. 181

Activation. 182

Technology. 182

Professional Services & Support 182

FleetBoss. 183

Software, Firmware, Hardware Development 183

nPhase. 184

Wireless Gateway Services. 184

M2M Developer Program.. 184

Direct, Wireless Service Providers. 184

Telemetrix. 184

Case Study on U.S. Naval Air Systems Command. 185

Location - Naval Air Systems Command, U.S. 185

Project - A Distributed, Intelligent Network of Unmanned Systems. 185

Company - Augusta Systems, Inc. 185

The Challenge. 185

The Solution. 185

Benefits. 186

Case Study on United States Navy. 187

Location - U.S. Navy Regional Supply Office in Norfolk, Va. 187

Project - Aviation Spare Parts Tracking. 187

Company - Intermec RFID.. 187

The Challenge. 187

The Solution. 187

Benefits. 188

Case Study on St. Olavs Hospital, Norway. 189

Location - St. Olavs Hospital in Trondheim, Norway. 189

Project - Using RFID for Garments and Laundry. 189

Company - Texi AS. 189

The Challenge. 189

The Solution. 189

Benefits. 191

Case Study on Heinz. 192

Location - Heinz, U.S. 192

Project - Inventory Tracking. 192

Company - IBM... 192

The Challenge. 192

The Solution. 192

Benefits. 193

Case Study on U.S. Army: Land Warrior. 194

Location - U.S. 4th Stryker Brigade Combat Team, Fort Lewis. 194

Project - Codename Land Warrior. 194

Company - N.A. (U.S. Defence Research and Development) 194

The Challenge. 194

The Solution. 194

Benefits. 195

Case Study on Automated Meter Reading System (China Gas) 196

Location - China, Asia. 196

Project - Automated Meter Reading System.. 196

Company - Wavenis Technology, Coronis and HowDeep Technology. 196

The Challenge. 196

The Solution. 196

Benefits. 197

Case Study on GPS based Fleet and Asset Tracking. 198

Location - Toronto, Canada and Johannesburg. 198

Project - GPS based Tracking. 198

Company - Geotab. 198

The Challenge. 198

The Solution. 198

Benefits. 199

Part Six: M2M Requirement, Roles and Market Analysis. 200

Part Six- a - Future Applications and Prototypes. 205

Prototypes. 209

Asset and warehouse management 210

Automotive. 211

Building monitoring and control 211

Environmental monitoring. 211

Health care. 212

Military battlefield awareness. 212

Security and surveillance. 213

Future Research. 213

Secure systems. 213

Embedded Operating Systems. 214

Groups Management 214

Lightweight Signal Processing. 214

High-Data-Rate Sensors. 215

Applications. 216

Asset and warehouse management 217

Automotive. 217

Building monitoring and control 218

Environmental monitoring. 218

Health care. 218

Military battlefield awareness. 219

Security and surveillance. 219

Secure systems. 220

Embedded Operating Systems. 220

Groups Management 221

Lightweight Signal Processing. 221

High-Data-Rate Sensors. 221