Virtual Subscriber

Cellex Virtual Subscriber customers experience solution
Virtual Subscriber by Cellex is an advanced solution that emulates subscribers’ service usage to provide comprehensive Quality of Experience information about every element of the operator’s service: from the Voice, Data & Video services that a subscriber uses, to service billing, customer care and self service.

Virtual Subscriber provides Network Operators with a window to their subscribers’ experience. By using services constantly, the Virtual Subscriber presents operators with direct and immediate information about services’ availability and quality. The Virtual Subscriber is there throughout the service life cycle: pre-launch lab testing, NoC monitoring, and service and network upgrades.

As the complexity of network and service delivery environments grows, monitoring network elements becomes insufficient for guaranteeing the availability and quality of services. By emulating subscribers’ activities, the Virtual Subscriber detects and reports service problems before they affect actual subscribers.

Adding services to the Virtual Subscriber is quick and simple, allowing operators to use it as part of any service launch. The result, shorter time to market and improved service levels, is crucial for maintaining the competitive edge in today’s competitive telecom market.

CUSTOMER STORY
TELSTRA

Australian operators would like to reduce their reliance on vendor tools to have better control of the planning requirements of their networks and own their data. As such they were willing to invest in network planning tools that are vendor agnostic.

Being the planning tool specialists, TeleResources is able to provide the region’s network operators access to leading edge planning tools.

In particular, Telstra expressed this need for vendor tool independence and TeleResources was able to address this by providing Telstra ATOLL licenses, trained their staff in the use of ATOLL and developed and tuned their ATOLL propagation models.

SERVICES USED

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